Family Support Specialist

Lead Family Support Specialist

YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan.

Put your passion for racial equity and social justice to work – apply today!

This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values.

As an equal opportunity employer, we highly encourage people of color to apply.

The Lead Family Support Specialist will deliver services for residents that are strength based, personalized and designed to equip families with the skills and support they need to achieve housing stability. Upon entry an assessment of needs will be completed to identify strengths and barriers and assess their need for services and assist them in reaching their personal and housing goals.

This position will also be available to community members to assist with; job readiness skills, connect to Work Source resources, conduct assessments, provide job training workshops, assist clients with job retention, wage progression and money and time management skills. Maintain records of client progress, complete reports on demographics and achievement of program outcomes, enter data into the Safe Harbors HMIS system, will work with employers to develop job opportunities and to ensure that clients are meeting workplace expectations and may also facilitate resident meetings, support groups, job clubs and workshops.

As an Equal Opportunity Employer, we highly encourage people of color to apply.

Expectations of your role:

• Office Management
  • Work with the Director to develop office protocols for strength based culturally relevant and holistic approach
  • Provides coordination, support, supervision and scheduling for support staff to include Family Support Specialists, Custodian, Office Assistant, Volunteers, Interns and Practicum Students
  • Reviews, completes and submits to Director timesheets for all support staff
  • Ensures Family Support Specialists have completed their internal tracking sheet on or before the 25th of every month
  • Ensure that all Health and Safety practices are followed by YWCA policies and procedures
• Housing Case Management
  • Assesses client's basic needs at entry and ongoing
  • Provides clients with support services and/or makes referrals or linkages to other community agencies to resolve barriers to housing, employment and other basic needs
  • Works as a member of case management team and in partnership with other community service providers to deliver support services and ensure follow-through; develops and maintains these collaborative relationships
  • Maintains complete and accurate client files
  • Prepares and submits reports that meet YWCA and program contract
  • Facilitate resident meetings, educational classes, workshops and presentations
  • Meet with clients on a regular basis, maintain case files, documents services provided and tracks client progress and referrals
• Employment
  • Initiates and develops relationships with local employers for the purpose of developing job and internship opportunities and placing clients
  • Supports clients in maintaining employment following placement by making regular direct contracts and/or working with job retention specialists to provide need services
  • Identifies employer needs for skills and training
• Other Responsibilities
  • Implement all work by incorporating the YWCA's Social Justice Initiative by understanding how racism, sexism, classism and other oppress ions intersect and are embedded in all institutions and systems. Recognize that solving…