Systems Engineer - Windows Driver Debugging

Job Description

We are seeking experienced Systems Engineers to support increased post‑launch workload focused on Windows driver debugging and system‑level issue resolution. These roles are net‑new openings intended to provide immediate impact by accelerating bug triage, stabilization, and cross‑team coordination. This is a high‑impact, hands‑on role requiring deep Windows expertise, strong debugging instincts, and the ability to operate independently in a complex system environment.

Full onsite presence is required due to secure source code access, confidential hardware, and lab‑based debugging needs.

• Debug, triage, and resolve system‑level Windows driver issues across firmware, OS, and hardware boundaries
• Own end‑to‑end investigation of complex bugs, including root‑cause analysis and resolution planning
• Handle a steady bug load (target ~5 issues per week), balancing urgency and long‑term system stability
• Perform Windows driver debugging using kernel debuggers, crash dumps, and trace analysis
• Partner closely with firmware engineers, system architects, silicon partners, and hardware teams to resolve cross‑stack issues
• Contribute to automation and tooling improvements, including validation of AI‑assisted debugging outputs
• Coordinate issue triage, escalation, and resolution across internal and external partners
• Work hands‑on with onsite lab hardware and internal Microsoft debugging and validation tools

• Quickly ramping and independently resolving Windows driver and system‑level issues
• Comfortable owning complex bugs that span firmware, drivers, OS, and hardware
• Trusted technical partner to firmware, hardware, and system teams
• Strong prioritization skills and sound technical judgment in post‑launch environments
• Consistent delivery of high‑quality fixes that improve system stability and reliability

• 6+ years of professional experience designing, developing, and debugging system‑level software
• Bachelor’s degree in Computer Science, Electrical / Electronic / Automation Engineering, or related field
• Strong C/C++ design and coding skills in low‑level or system software environments
• Deep experience with Windows drivers and system‑level debugging
• Proven ability to debug Windows driver and OS‑level issues, including kernel‑mode scenarios
• Experience triaging and resolving production or post‑launch issues (target ~5 bugs/week)
• Demonstrated ability to debug across firmware, drivers, OS, and hardware interactions
• Experience working cross‑functionally with firmware, hardware, silicon partners, and system teams
• Strong judgment and ownership when prioritizing, diagnosing, and resolving complex issues
• Experience with any of:
  • Windows Kernel or Windows Internals
  • Windows Drivers (WDF, KMDF, UMDF)
  • Firmware or UEFI development
• Experience analyzing memory crash dumps, ETL traces, or kernel logs
• Familiarity with automation or CI/CD pipelines in system or driver environments
• Exposure to AI‑assisted debugging tools (e.g., memory dump analysis), with the ability to critically validate results
• Background in firmware or electrical engineering managing Windows drivers

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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