Software Engineering IC

Position: Software Engineering IC2
** Overview*
* ** Overview*
* Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness, and more impact.

Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft's commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers.

Customer Success Engineering (CSE) within the Commercial Engineering and AI (CEAI) organization builds and manages critical products and services that Microsoft runs on. We pursue big ideas that power transformational advances for Microsoft and its customers while helping teams work smarter, faster, and more securely every day.

We are seeking a Software Engineer to join Customer Success Engineering (CSE), where we are building the next generation of AI-powered and Agentic applications on Microsoft Cloud. You will work alongside experienced engineers, product managers, designers, and data scientists to develop intelligent solutions that leverage Microsoft Copilot, Azure AI Foundry, Azure OpenAI, and cloud-native technologies.

In this role, you will help design, build, and operate scalable services and user experiences that enable business transformation through AI agents, automation, and conversational experiences. You'll gain hands-on experience with modern engineering practices, including AI-assisted development, responsible AI, cloud-native architecture, observability, and continuous delivery.

If you're excited about solving complex problems, building innovative AI-powered applications, and learning from a diverse team working on strategic initiatives, we'd love to hear from you.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. We foster a culture of inclusion, growth mindset, innovation, respect, integrity, and accountability where everyone can thrive.

** Responsibilities*
* ** Responsibilities*
* + Design, develop, test, and deploy cloud-native applications and services using modern software engineering practices.

+ Build and enhance intelligent business applications leveraging Azure AI Foundry, Azure OpenAI and agentic frameworks.

+ Develop full-stack solutions using technologies such as C#, .NET, React, REST APIs, and cloud services.

+ Collaborate with cross-functional teams to deliver high-quality features aligned with business and customer needs.

+ Integrate AI agents, workflow automation, and conversational experiences into enterprise applications.

+ Build and maintain APIs, data models, and integrations utilizing services such as Azure SQL, Cosmos DB, and other Microsoft cloud platforms.

+ Utilize AI-assisted engineering tools, including Git Hub Copilot and agentic development workflows, to improve productivity and software quality.

+ Learn and apply Responsible AI principles, security requirements, and engineering standards in all stages of software development.

** Qualifications*
* *
* Required Qualifications:

*
* + Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

Preferred Qualifications:

Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Additional Qualifications:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These…