Police Services Specialist

Police Services Specialist

The City of Redondo Beach and the Redondo Beach Police Department invite you to join our team as a Police Services Specialist! Working in the Records Division of the Redondo Beach Police Department, the Police Services Specialist provides crucial support to the community and to the department.

Under the direction of the Chief of Police, the position performs specialized and complex clerical and administrative tasks to document, process, maintain and control the records, case files, statistics and related information in the Police Department. Performs work under general instructions, but within established policies and procedures to achieve results in support of the City's mission, goals, policies, and objectives.

TEST PROCESS INFORMATION:
Written Exam:
Candidates meeting the minimum qualifications will be invited to participate in an in-person written examination tentatively taking place October 14, 2026. The test date/time will be confirmed prior to test invitations being sent via e-mail. Candidates must schedule a test appointment to attend the exam. Oral Panel Interview:
Candidates who successfully pass the written exam will be invited to participate in an in-person oral panel interview, tentatively scheduled for November 5, 2026.

This position is accountable as a team member to perform operational and support duties and services including but not limited to:

• Prioritizes work and performs multiple tasks simultaneously with numerous interruptions; receives incoming customer telephone calls, determines their nature and urgency, coordinates an appropriate response or refers them to other persons in the Department and the City; works with customers at a service desk; proofreads and accurately inputs numerical and text data into databases; assists with training and directing office assistants and cadets.
  
  Performs tasks and assignments with accuracy, neatness and attention to detail.
• Reviews police reports and other police documents to verify legal elements and validate accuracy and completeness; processes documents as the department's official records clerk by indexing, copying, collating, filing, researching, typing, distributing, and purging information from crime, arrest, traffic, incident and intelligence reports; processes and/or completes court orders, legal forms, warrants, letters and other documents for police personnel, the public, and other departments, organizations and agencies.
• Prepares daily arrest and citation packets for the court; coordinates and processes court documents and transmittals for criminal filings with the District Attorney's and City Prosecutor's Offices; prepares documents for department and civilian witnesses and victims; testifies in court regarding the safeguarding and chain of custody of police records, subpoenas and warrant requests filed with the court.
• Maintains accurate, confidential and highly sensitive information from police records in Federal, State, County and local databases; extracts information from databases and provides reports to department personnel and the public; purges information in accordance with city and state guidelines.
• Responds to inquiries and requests for information; scans and profiles documents into the document imaging system; reviews, routes and distributes reports to appropriate destinations; learns and strictly follows the laws, regulations, policies and procedures related to the processing, maintenance and release of police records; operates under critical deadlines.
• Sends and receives teletype messages; accurately enters and receives in a timely manner information from the California Law Enforcement Telecommunications System (CLETS), NCIC, NLETS, Department of Justice photo systems and other law enforcement restricted information systems and strictly complies with the policies, procedures, guidelines and regulations of these systems and the Department.
• Work irregular hours including days, evenings, nights and overtime including weekends and holidays; must be available for call-back and automatic return to work with a reasonable response time during off-duty hours for major emergecies, disasters, critical incidents and as otherwise required
• Responds to major incidents reported to the Police Department; comprehends and uses the Incident Command System/Standardized Emergency Management System (ICS/SEMS) protocol; assumes the role as Incident Commander until relieved by a higher authority or other role as needed for the situation; ensures the safety of responders and others, the achievement of tactical objectives and the efficient use of resources.
• Performs matron duties for prisoners of the same gender and assists with the searches of prisoners in the jail; performs vehicle inspections and verifies citation corrections; duplicates and certifies copies of police reports, audio and video recordings, photographs and other items in response to Public Records Act requests,…