Activities Center Coordinator

Your team and working environment:

Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone’s throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach. With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations.

Temporary

Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone’s throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach. With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations.

Unique Hotels attract Unique People. If you are about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our Portofino Family.

The individual will assist with the daily operation of the Activities center including cashiering, watersports rentals, boat fueling and guest service.

Responsible for arranging, executing and supervising all indoor and outdoor guests activity games/functions, providing privacy and safety. Administrate activities desk.

Activities Manager

No one

Job involves working:

• under variable temperature conditions (or extreme heat or cold).
• under variable noise levels.
• outdoors/indoors.
• around fumes and/or odor hazards.
• around dust and/or mite hazards.
• around chemicals.

Internal:
All departments

External:
Hotel guests/visitors.

Essential:

• Fluency in English both verbal and non-verbal.
• Provide legible communication.
• Compute mathematical calculations.
• Ability to:
• perform job functions with attention to detail, speed and accuracy.
• prioritize and organize.
• be a clear thinker, remaining calm and resolving problems using good judgement.
• follow directions thoroughly.
• understand guest’s service needs.
• work cohesively with co-workers as part of a team.
• work with minimal supervision.
• maintain confidentiality of guest information and pertinent hotel data.

Essential:

• Exert physical effort in transporting 10 pounds to 40 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge of all items sold in retail shop.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Set Up/Close Activities Station.
• Assist with Maps and Directions.
• Stock, Display and Loan/Rent Recreational Equipment.
• Reserve Sporting Activities, when requested.
• Coordinate Tournaments/Games.
• Distribute Activities Sheets.
• Conduct Guest Orientation.
• Check out with Supervisor.
• Pump fuel into boats.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the…