Administrative Assistant

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Riva Mental Health is seeking a compassionate and organized Administrative Assistant to support our mental health providers and ensure the smooth day-to-day operations of our clinic. The role is currently part time (20 to 30 hours per week) and expected to become full time over the next 3 to 6 months. This individual will play a critical role in coordinating care, supporting clinical staff, and providing administrative services that directly impact the quality of client care.

The ideal candidate is detail-oriented and thrives in a client-focused environment.

• Serve as the primary administrative support for the Business Manager
• Answer inbound phone calls, make outbound calls, and respond to inquiries for potential clients seeking therapy
• Schedule and manage intake appointments
• Assist with marketing outreach and events
• Coordinate client communication and follow-ups
• Greet clients, check them in, and assist with intake paperwork
• Assist with billing processes, invoicing, and payment collection
• Support the planning and coordination of clinical team meetings and trainings
• Assist in compliance with HIPAA and clinic policies regarding confidentiality and documentation

• High school diploma or equivalent required; associate degree or coursework in healthcare administration or psychology preferred
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office or Google Suite
• High level of discretion, empathy, and professionalism
• Ability to manage multiple priorities in a fast-paced, client-facing environment

Primarily on-site at Riva Mental Health in Redwood City, CA. Standard business hours. Comfortable working in a confidential, emotionally sensitive clinical setting.

Salary range: [$25 to $30 hourly] based on experience.

Benefits include:

• Paid time off and holidays
• 401(k) plan
• Wellness and professional development support

Please submit your resume and a brief cover letter describing your experience and interest in supporting mental health services.