Enterprise CSM - US West
Job in
Redwood City, San Mateo County, California, 94061, USA
Listed on 2026-03-01
Listing for:
Menlo Ventures
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
A fast-growing SaaS company in Redwood City is seeking a Customer Success Manager to enhance customer retention and drive growth. You will manage relationships with enterprise clients, ensuring their objectives are met while identifying upselling opportunities. The ideal candidate has over 5 years of experience in customer management in a tech environment and a bachelor's degree. This hybrid role emphasizes strong analytical, communication, and relationship-building skills.
Travel is required to meet customers and attend relevant conferences.
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