Laboratory Automation and Service Operations Asset Analyst IV

Overview

Help us change lives

At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

The Laboratory Automation and Service Operations Asset Analyst IV position will be the first point of contact for internal and external customers seeking support and/or information about installed equipment, as well as the management of that equipment's records and maintenance plans. This role will support the coordinator team by assisting with training and acting as a subject matter expert to assist other team members.

This role is crucial to providing support to the Equipment Service teams, including work order coordination, internal and external customer communications, outsourcing and receiving of calibrated equipment and scheduling of technical services. This role will require an understanding of FDA, CAP/CLIA, or any other necessary agency regulations to ensure proper adherence. Review of technical certificates/documentation is an important task that helps maintain adherence to the previously mentioned regulatory agencies.

This role will require autonomy in decision making with limited supervisory oversight. In some instances, this role may oversee more than one site/location.

Include but are not limited to the following:

• Ensure validity of the equipment database.

• Provide guidance and assistance to level 1 and newer team members based on an elevated understanding of regulatory requirements and expectations.

• Perform in-depth review of all documentation returned from external and internal teams to ensure compliance with above-mentioned regulatory requirements.

• Answer questions from site leaders and front-line technicians as it pertains to equipment managed by this role.

• Make decisions regarding maintenance plans and equipment coordination without the oversight/approval of a direct supervisor.

• Develop, manage, and maintain calibration schedules suitable for equipment being used across multiple Exact Sciences laboratory environments.

• Support the coordination of equipment to be sent out for external calibrations.

• Collaborate with Procurement Specialist on items like vendor management, contacts, pricing, lead times, and services provided, etc.