Director Of Sales And Marketing

Overview

Join our team at The Grand Bay Hotel, a perfect little gem in the heart of Redwood City! The Grand Bay Hotel San Francisco is seeking an experienced leader to fill the position of Director of Sales & Marketing. Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.

$180,000 per year (California range $180,000-$210,000 per year depending on experience and other factors).

• Develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing, and revenue management, ensuring effective internal and external communications with clients, potential customers, associates, and ownership.
• Direct solicitation efforts of the sales and catering team while overseeing rate, date, and space commitments for group, banquet, and catering customers and maximizing total and ancillary revenue.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Ensure training programs are conducted regularly and Crescent standards of performance are met. Provide guidance and counsel staff toward improvement. Ensure sales and catering team is proficient in brand channels, Cvent, Wedding websites, and more.
• Compile and direct preparation of reports pertaining to the operation of the hotel including annual budget and business plan, monthly forecast, pace reports, action plans, production reports, and weekly summaries.
• Coordinate ongoing research of the travel industry to detect market trends and develop new marketing strategies, make recommendations to improve potential from various markets, and participate in local organizations such as Chamber and CVB.
• Develop and conduct persuasive verbal sales presentations to prospective clients, owners, and associates; internally promote Crescent programs.
• Prospect, entertain, and meet in person and virtually with customers and clients, some of which will require travel.
• Communicate both verbally and in writing to provide clear direction to staff. Work with digital and revenue team on promotions through third‑party channels.
• Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as necessary by current market conditions.
• Organize and attend scheduled sales department and related executive team meetings; participate in associate recognition and key community activities.
• Perform any other job‑related duties as assigned.

• 3–5 years of experience in a similar position at a hotel.
• The local market experience is a plus.
• Excellent leadership, communication, interpersonal, sales, and closing skills.
• Minimum of 4 years of Full‑Service hotel experience.

Director of Sales & Marketing – 3–4 years; independent hotels, full‑service hotel experience.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.