Senior Product Manager

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric. Manages the product roadmap including features, upgrades and maintenance of the product or product line.

Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features.

• Own the program to onboard 20+ product/services:
  Plan and sequence engagements that start with discovery/architecture and culminate in hardening, documentation, and handover
• Drive Solution adoption & migration:
  Translate CPS goals into executable roadmaps, acceptance criteria, and measurable milestones per host service
• Lead the teams operating model:
  Run intake, prioritization, dependency funding, and delivery with minimizing reliance on host teams while maintaining alignment with IAM and platform roadmaps
• Productize integration:
  Define, deliver, and evolve reusable integration templates, SDK-aligned patterns, automation scripts, and onboarding playbooks that reduce cycle time and error rates
• Tackle migration blockers:
  Coordinate with dependent services to pragmatically deliver while executing proactive risk/portfolio management
• Improve API Gateway controls & governance:
  Partner with CPS platform teams to strengthen controls and remove adoption barriers; contribute to SDKs and best practices
• Champion automation & CI/CD:
  Achieve 70% automation of onboarding steps; design dashboards to monitor progress, stability, and support-ticket trends
• Orchestrate handovers:
  Deliver clear runbooks, support models, and ownership transitions to host teams; measure adoption and readiness post-handover
• Stakeholder leadership:
  Communicate status, risks, and outcomes to product leadership and partner teams

• Onboarding Throughput:
  Create a flywheel approach that accelerates customer onboarding that leads to timely, full adoption
• Automation:
  Track & eliminate any redundant onboarding steps
• Support Reduction:
  Create material reduction in support tickets across integrated product teams

• 6-8+ years in Product Management with proven delivery in platform/identity/security domains (IAM, auth
  
  N/auth
  
  Z, zero trust, developer platforms, gateways)
• Track record operating on cross-functional initiatives that modify host codebases and CI/CD workflows
• Strong fluency in identity standards and patterns: OAuth 2.0, OIDC, JWT, mTLS, token exchange, ABAC, RBAC, federation for non-human identities
• Experience with API gateways (e.g., patterns with Apigee/Envoy), service mesh, and sidecar-based architectures
• Demonstrated ability to productize integrations: templates, SDKs, reference implementations, automation scripts, and playbooks
• Excellent stakeholder management - comfortable aligning product teams with competing priorities and negotiating scope/sequence
• Data-driven decision making; able to define KPIs, build dashboards, and run continuous improvement cycles
• Strong technical acumen (able to review PRDs, read code at a high level, and collaborate closely with senior engineers)

• Prior work sun setting legacy IAM stacks and migrating to modern platform services at scale
• Hands-on familiarity with CI/CD…