AV Support Technician

AV Support Technician

On‑site in Redwood City, CA 94063

Monday–Friday 7:30am-4:30pm

12 month contract (likely extension or conversion)

$40/hour+

We're looking for an AV-focused support professional who thrives in a service‑oriented, fast‑moving environment. This role centers on maintaining meeting spaces, supporting live and hybrid events, and ensuring employees have a seamless experience with collaboration technology.

• 3-5+ years of experience in AV support for:
• Live events and meeting spaces, including set up, live support, and break down
• Maintaining and sweeping conference rooms (testing conference room AV devices daily)
• Helping with support tickets for conference room issues throughout the workday
• Excellent communication and professionalism; working with top leadership, Executives, and external clients/guests

• Deliver exceptional support by creating a positive, solutions‑driven experience for internal teams.
• Oversee daily readiness of conference rooms and event spaces, addressing both functional and cosmetic issues promptly.
• Provide hands-on support for live, virtual, and hybrid events across varying levels of complexity.
• Manage incoming requests by triaging AV‑related tickets and coordinating with stakeholders ahead of meetings.
• Maintain and improve documentation related to AV standards, workflows, and room operations.
• Travel occasionally to nearby office locations in the San Francisco Bay Area to support onsite needs.

• 3-5+ years of experience in AV support for events and meeting spaces
• Experience managing the AV for live events, including set up, live support, and break down
• Experience with video conferencing platforms in both user support and basic administration.
• Familiarity with in‑room collaboration systems and the hardware/software that powers them.
• Direct involvement in live or hybrid event production.
• Strong troubleshooting skills and the ability to remain composed during high‑pressure situations.
• Comfort communicating with diverse audiences, from technical teams to non‑technical staff.
• Customer service or IT support experience in a professional environment.
• Familiarity with ticketing systems and structured support workflows.
• Ability to work independently with minimal oversight.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.