Product Manager, Platform - Cloud Infrastructure (Commercial​/Federal

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.

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C3 AI

C3 AI is seeking a talented Product Manager, Platform - Cloud Infrastructure (Commercial/Federal) to lead the product strategy and roadmap for automating deployments of the C3 Agentic AI Platform across C3-managed, customer, and Federal cloud environments to enable global enterprise and public sector adoption. By driving cross-functional teamwork across Engineering, Cloud Operations, Product, and Field Operations, you will deliver critical capabilities like automated provisioning and deployment repeatability.

You will translate sophisticated cloud deployment requirements into clearly defined product features, acceptance criteria, and prioritized backlog items. Managing a comprehensive deployment automation roadmap, you will oversee multi-cloud coverage, data residency requirements, and platform rollout plans across all deployment targets. You will also partner with platform teams to resolve foundational blockers related to tenant onboarding, infrastructure configuration, and operational readiness.

Finally, you will serve as a trusted product leader to cross-functional stakeholders and executive leadership, framing trade-offs and prioritizing investments to scale automated deployments across C3, customer, and Federal cloud environments. This role spans both commercial deployments (C3-managed SaaS and customer-managed VPC / BYOC environments on AWS, Azure, and GCP) and Federal deployments (AWS Gov Cloud, Azure Government, and air-gapped environments) aligned to FedRAMP Moderate/High and DoD IL4–IL6 controls.

You will define how a single platform release flows through hardened, compliance-bound pipelines to reach every target environment with predictable quality, security, and time-to-deploy.

• Own the product vision for deployment automation — including roadmaps, product specifications, and release planning — working closely with Engineering, Cloud Operations, Product, and Field Operations across all levels of team planning.
• Define and track leading indicators of deployment performance and reliability, and drive prioritization decisions based on insights from platform metrics, deployment reporting, and operational data.
• Create and maintain concrete, quantitative, and descriptive profiles of deployment targets and customer environments, including infrastructure configurations, cloud tenancy models, and API and data execution profiles across C3-managed, customer, and Federal clouds.
• Partner with Cloud Operations, Platform Engineering, Services, and customers to evaluate and continuously improve deployment automation maturity, repeatability, and operational readiness.
• Drive cross-functional alignment across Engineering, Cloud Operations, Field Operations, Marketing, Sales, and Services, ensuring deployment capabilities are well understood, prioritized, and communicated to all stakeholders.
• Justify roadmap investments and trade-offs with both qualitative and quantitative evidence, including deployment velocity metrics, customer feedback, and operational impact data.
• Drive the customer-managed deployment experience — including private connectivity, customer-managed keys (CMK/BYOK), IAM federation, network egress controls, and Kubernetes-on-customer-cluster patterns — so a customer can stand up and operate C3 in their own VPC with the same reliability bar as C3-managed SaaS.
• Set and hold the bar on deployment KPIs — for example, time-to-stand-up a new tenant, deployment success rate, mean-time-to-recover for failed rollouts, and patch latency across the fleet — and partner with Forward Deployed Engineering on the feedback loop from real customer deployments back into the platform…