Catering Sales Manager

Catering Sales Manager Position Overview

Solicitation of new accounts; maintains and strengthens relationships with existing accounts. Contracts, and services local corporate catering. Meet and exceed catering revenue goals by actively up‑selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• Meet with or call individual corporate clients by telephone to solicit annual, weekday and weekend business.
• Meet and greet clients, conduct property tours, and promote facilities and services.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events.
• Supervise and attend the overall set up and implementation of events and meetings.
• Communicate with relevant departments to ensure proper servicing of accounts.
• Prepare and present weekly and monthly Catering/Sales reports.

• Extensive knowledge of Food and Beverage etiquette, guest relations and service standards.
• Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction.
• Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy.
• Presents a professional appearance and manner and must be proficient in CY/TY.

For applicants who will be working in California, the anticipated compensation range for the position is $ 82,000 - $87,000 per year. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.