Software Engineering SMTS

Job Category

Software Engineering

As a Senior Member of Technical Staff (SMTS) – Developer Productivity & CI/CD, you will be a key technical contributor on Salesforce's global engineering platform team. You will own equally the twin pillars of this role:
Developer Productivity Engineering — reducing friction, improving tooling, and accelerating developer velocity — and CI/CD Platform Engineering — building, scaling, and maintaining the continuous integration and delivery infrastructure that powers Salesforce's global engineering organization. This role blends deep technical expertise with cross-team collaboration to deliver data‑driven insights, scalable build infrastructure, and a world‑class developer experience.

• Developer Productivity Engineering:
  Identify, measure, and eliminate systemic friction in the developer lifecycle — including slow builds, flaky tests, complex tooling, and inefficient workflows — using data‑driven methodologies (DORA, SPACE) to measurably improve developer velocity.
• CI/CD Platform Engineering:
  Design, implement, and maintain robust Continuous Integration and Delivery pipelines using Harness CI and Jenkins, ensuring high availability, low latency, and consistent throughput across the global CI/CD ecosystem.
• Developer Tooling & Portals:
  Develop high‑performance internal developer tooling, dashboards, and CLI utilities using modern frontend technologies (e.g., Svelte) alongside backend services — making it easier and faster for engineers to build, test, and ship.
• Build Infrastructure:
  Build and optimize software‑defined infrastructure for centralized build repositories and configuration management across on‑prem and cloud environments, following Salesforce's infrastructure standards.
• Kubernetes‑Based Build Environments:
  Implement and optimize containerized build/test workloads on Kubernetes (EKS), including resource tuning, autoscaling configurations (e.g., Karpenter/KEDA), and ephemeral agent lifecycle management.
• Metrics & Observability:
  Instrument and maintain engineering productivity metrics (DORA, SPACE) by building automated data pipelines via Airbyte and observability dashboards using the ELK Stack, Datadog, Prometheus, and Grafana — surfacing actionable insights to engineering teams.
• Security & Compliance:
  Integrate automated static analysis and software composition analysis (Veracode SAST/SCA) into CI/CD pipelines, enforcing quality and security gates to shift left on application security.
• Build System Optimization:
  Serve as a subject matter expert on multi‑language build systems (Maven, Gradle, Ant), optimizing dependency trees, build caching, and distributed build execution to reduce cycle times for large Java and Python codebases.
• Infrastructure‑as‑Code:
  Author and maintain modular, idempotent IaC configurations using Ansible and Chef to eliminate environment drift and enforce compliance baselines across build agents.
• Version Control & Source Integrity:
  Contribute to and enforce Git/Perforce branching strategies (e.g., trunk‑based development), pre‑commit/pre‑merge validations, and branch protection policies supporting hundreds of concurrent developers.
• Incident Response & Troubleshooting:
  Provide expert‑level root‑cause analysis for complex CI/CD infrastructure failures, leveraging deep knowledge of Linux internals, distributed systems, and APM tooling.

• Degree:
  Bachelor of Technology (B.Tech) or equivalent
• Field of Study:
  Computer Science, Computer Engineering, or a related technical discipline

• Minimum: 5+ years of progressive experience in Developer Productivity, Dev Ex, Dev Ops, Build/CI Engineering, or Infrastructure Engineering
• Demonstrated ability to deliver impactful, production‑quality systems in large‑scale enterprise environments
• Experience working on or closely with developer experience or platform engineering teams is strongly preferred

• AWS
• Chef
• Ansible

• Harness CI
• Jenkins

• Veracode (SAST/SCA)

• ELK Stack
• Datadog
• Prometheus
• Grafana

• Maven
• Gradle
• Ant
• JFrog Artifactory
• Sonatype Nexus