Financial Aid Manager

Overview

Salary: $ - $ Annually

Location: Fresno City College, CA

Job Type: Permanent

Division: FCC Student Services

Job Number: 2026039

Closing: 6/30/2026 11:59 PM Pacific

Under direction, plans, coordinates and supervises operations in a Financial Aid department; ensures the efficient and equitable disbursement of scholarships and financial aid funds to students; determines department needs, formulates action plans and works with staff to deliver department services; provides professional assistance and guidance to college management on financial aid issues; and performs related duties as assigned.

• Plans, assigns, schedules, supervises and evaluates work of a Financial Aid department; develops, implements and evaluates plans, work processes, systems and procedures to achieve annual goals; contributes to the department budget; approves purchases and other expenditures; makes presentations; prepares and maintains a variety of records and reports.
• Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and development targets; provides coaching; handles compensation recommendations and provides discipline as needed in accordance with applicable policies and agreements.
• Provides day-to-day leadership to support a high-performance, service-oriented work environment; promotes workplace diversity, inclusion, cultural competency and a positive work environment.
• Interprets and ensures compliance with applicable laws, codes and regulations; remains current on legislative decisions.
• Plans, develops and oversees financial aid, scholarship and grant application, evaluation, award and disbursement processes; determines student eligibility; coordinates with other departments on student financial aid awards; provides technical direction and information to staff and students on financial aid rules and procedures.
• May participate and provide technical expertise to District and college administrators on District compliance with laws and regulations; may prepare program and unit reviews.
• Demonstrates sensitivity to historically minoritized groups and participates in professional development to increase equity-minded practices.

• Prepare federal, state and District reports and oversee reconciliation of financial aid accounts to meet regulatory requirements; conduct studies and special projects as directed.
• Represent the District on local and statewide professional organizations and committees.
• Maintain liaison with federal, state, county and other agencies to answer questions and apply changes in rules and regulations concerning financial aid.
• Perform related duties as assigned.

Knowledge,

Skills and Abilities

Knowledge Of

• Advanced knowledge of federal, state and local financial aid programs and regulations and related needs analysis and award packaging processes.
• Federal, state and local laws and regulations including FERPA and California Education Code provisions related to financial aid.
• GAAP concepts related to federal Title IV financial aid; community college operations; student records and related systems.
• Communication, public administration concepts, budgeting and control of records.
• Safety policies and procedures; personnel rules and collective bargaining agreements.

Skills And Abilities

• Plan, supervise and evaluate financial aid staff; coordinate and implement financial aid programs and services.
• Analyze issues, evaluate alternatives and develop recommendations in accordance with laws and policies.
• Organize, set priorities and exercise sound judgment; protect accuracy and security of student records.
• Collaborate with leaders and provide expert advice to develop solutions to complex issues.
• Prepare clear correspondence, reports, and presentations; communicate effectively both verbally and in writing.
• Support equity and inclusive practices in service delivery.
• Operate a computer and standard business software; maintain an inclusive work environment.

Education And Experience

Graduation from an accredited college or university with a bachelor’s degree in education, finance, accounting, business administration or related field, and five years of progressively responsible experience in a college financial aid office (at least two years in supervision or lead roles); or an equivalent combination of training and experience.

Licenses, Certificates And Other Requirements

Certain assignments may require a California driver's license and the ability to maintain insurability under the District’s vehicle insurance program.

The physical and mental demands described are representative of those required to perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Physical and mental demands include sitting, talking, hearing, using standard office equipment, lifting up to 25 pounds occasionally, detailed analysis, multi-tasking and…