Carlyle Service Writer at Redhead

Position: Carlyle Service Writer Role at Redhead
Location: Carlyle

Step into the role of Service Writer at

E. Bourassa & Sons in Carlyle. Deliver exceptional administrative support while enhancing customer experience in our busy service department.

Redhead Equipment is on the lookout for a dedicated Service Advisor to assist our service department operations. You will be responsible for tasks including opening work orders, payment processing, and managing customer inquiries. A proactive approach with strong organizational skills is essential for succeeding in this role.

Key Responsibilities:

• Open and close work orders efficiently

• Collect invoices and process customer payments

• Support warranty administration and payroll processes

• Respond to customer inquiries and provide assistance

• Maintain organized documentation and records

Requirements:

• Strong verbal and written communication capabilities

• Diligent, detail-oriented, and organized

• Some administrative experience preferred but not required

• Ability to thrive in a fast-paced environment

• Good computer skills for various administrative tasks

Bring your customer service expertise to

E. Bourassa & Sons as a Service Advisor and help us exceed our customers' needs.
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