Assistant manager - retail

Bodyshop Assistant Manager

Posted on August 19, 2026 by Standard Motors
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Standard Motors Autobody is looking for an organized, customer-focused and motivated Assistant Body Shop Manager to join our team in Swift Current. This is a key position within our collision centre and an excellent opportunity for someone who wants to build or continue a career in collision repair management, estimating and customer service.

• Location Swift Current , SK
• Work location On site
• Salary $ 18.00 to $ 25.00 HOUR hourly
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• vacancies 1 vacancy

• Estimating & Insurance Claims
  • Prepare and review collision repair estimates.
  • Work with SGI and other insurance providers throughout the claims and repair process.
  • Complete required insurance documentation, supplements and supporting paperwork.
  • Document vehicle damage accurately, including photographs and repair requirements.
  • Communicate with insurance adjusters when additional damage or repair requirements are identified.
  • Help ensure repair files are complete, accurate and properly documented.
• Customer Service
  • Be a primary point of contact for customers throughout their repair.
  • Explain estimates, insurance processes and repair timelines in a clear and professional manner.
  • Schedule estimates, vehicle drop‑offs and customer pick‑ups.
  • Provide customers with repair updates and address questions or concerns.
  • Help deliver a professional customer experience from the initial estimate through final vehicle delivery.
• Shop & Production Coordination
  • Work closely with the Body Shop Manager to coordinate the daily workflow of the shop.
  • Help schedule repairs based on technician capacity, parts availability and repair requirements.
  • Communicate repair priorities and changes with technicians and other team members.
  • Monitor jobs in progress and help identify delays or issues before they affect promised completion dates.
  • Assist with parts coordination and ensure required parts are available when needed.
  • Help coordinate sublet repairs and outside services when required.
  • Assist with final repair file review and vehicle delivery.
• Assistant Management Responsibilities
  • Support the Body Shop Manager with the overall day‑to‑day operation of the collision centre.
  • Help maintain an organized, productive and professional shop environment.
  • Assist with workflow planning, scheduling and production management.
  • Help ensure company, insurance and repair procedures are followed.
  • Assist in resolving customer concerns and operational issues.
  • Help maintain strong communication between the front office, technicians, parts department, insurance providers and customers.
  • Take on additional management responsibilities when the Body Shop Manager is unavailable.
  • Contribute ideas and solutions that improve efficiency, customer satisfaction and shop performance.

• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to manage multiple repair files and priorities at the same time.
• Strong computer skills and willingness to learn collision estimating and management software.
• Ability to communicate effectively with technicians, customers and insurance representatives.
• A practical, problem‑solving approach.
• Ability to work in a fast‑paced environment and handle changes as they arise.