Front Office Manager

Position: InnVest Hotels Front Office Manager
Be at the forefront of guest service as the Front Office Manager at Inn Vest Hotels, responsible for operations, team management, and exceeding guest expectations. Embrace opportunities for leadership and growth while adhering to brand standards.

In this pivotal role, you will manage every aspect of the Front Office, from planning to budgeting. The position demands leadership in hiring and training while maintaining operational quality and team morale. You will be instrumental in tracking hotel performance metrics and implementing improvements based on guest feedback.

Key Responsibilities:

• Oversee the Front Office and Guest Activities departments

• Ensure grooming and uniform standards are met by team

• Collaborate on financial and operational planning and execution

• Analyze guest satisfaction and financial performance

• Handle hotel accounting and compliance with safety regulations

Requirements:

• Experience in hotel management and team leadership

• Proven skills in customer service and sales targets

• Knowledge of Choice Advantage system a plus

• Strong attention to detail and organizational skills

• High level of integrity and the ability to lead effectively

Lead Inn Vest Hotels’ commitment to exceptional guest experiences through outstanding Front Office management.