Job Description & How to Apply Below
As a key team member at Coast Hotels, you will support Front Desk operations while ensuring a memorable stay for guests.
Your role encompasses managing reservations, processing payments securely, and collaborating with housekeeping for room readiness. You’ll be the first point of contact, making sure every guest feels valued and well taken care of.
Key Responsibilities:
• Provide a professional welcome to all guests
• Manage check-ins and check-outs smoothly
• Process payments with strict confidentiality
• Handle reservations via all contact methods
• Maintain accurate guest account records
Requirements:
• Strong customer service orientation and skills
• Ability to handle guest complaints efficiently
• Detail-oriented approach to front desk operations
• Experience in hotel reservation systems preferred
• Committed to upholding brand standards
Bring your dedication to guest relations and operational excellence to Coast Hotels as a Front Desk Ambassador.
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