Internet Sales Lead

Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Foundedin 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed Companies. Dilawri operates over 80 franchised dealerships,representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.
Witha team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation , we are also committed to making a meaningful impact in the communities we serve.
Discover how you can build your career with Dilawri

Position Overview   We are looking for a driven, customer-focused Internet Lead Sales Specialist to lead ouronline sales efforts and help deliver a premium buying experience. If you thrive in a fast-paced automotive environment, understand digital lead management, and know how to convert online inquiries into loyal customers, we want to hear from you.
Primary Duties and Responsibilities     Respondpromptly to all internet, phone, and digital inquiries
ManageCRM lead processes and customer follow-up
Setand confirm appointments for showroom visits and test drives
Build relationships with customers through phone, email, text, and online platforms
Work closely with sales consultants and management to maximize lead conversion
Maintain high customer satisfaction and professionalism
Monitor lead sources and performance metrics
Ensureall online customers receive a luxury-level experience aligned with BMW standards
Assist with digital marketing campaigns and inventory merchandising when needed
Qualifications Required     Automotive sales or internet sales experience is a must for this position
Strong communication and customer service skills
Experience using CRM systems and lead management tools
Self-motivated,organized, and goal-oriented
Professional appearance and attitude
Abilityto work evenings and weekends as needed
Valid driver's license with clean driving record
About Dilawri   In addition to working with and learning from a team of leading professionals inthe automotive industry, our benefits include:
Discounted employee vehicle purchase program
Job-specific coaching & training programs
Employee wellness & assistance programs
Employee social events
Buildyour career with a team thatis driven by excellence,integrity and innovation.

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