Counter Sales Representative

We are looking for a Counter Sales Representative to join our thriving team in Regina, SK. The successful candidate will be energetic, customer‑focused, and a self‑starter with experience in the automotive aftermarket parts industry.
Benefits   A competitive salary
Comprehensive benefits and employee assistance program
Employer contribution to the pension plan
Complete insurance coverage
Employee discounts on automotive products

Career development opportunities
Responsibilities   Greet all customers (in person or over the phone) with a positive, engaging and welcoming attitude.
Sell and support a diversified line of products via phone, fax, email and over‑the‑counter, promoting Private Brands and eCommerce channels whenever possible.
Deliver high‑level customer service and support promotions and upselling opportunities.
Handle customer transactions including sales, returns, and defectives in a timely manner.
Ensure customers’ parts orders are accurately filled and delivered promptly and efficiently.
Reconcile transaction history and drawer at the end of each shift.
Operate the store point‑of‑sale system (Parts Watch), internet and paper catalogues to search for parts and customer accounts, and to invoice and pull orders.
Assist with merchandising activities, maintaining standards of appearance, coordinating plan‑ograms, overall product presentation, inventory management, signage, and various product initiatives to enhance customer experience and maximize inventory turns.
Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Contribute proactively to improvements in branch sales and profitability.
Adhere to inventory control programs, in‑stock standards and all operating procedures.
Effectively communicate with all store and support‑center team members, management, and customers.
Carry out other store‑support related duties, including supporting the warehouse functions and delivery/pickup of product as required.
Maintain the “Never Say No” attitude and be the ambassador for the Bumper to Bumper brand.
Assist other team members when required.
Qualifications   Minimum of one year automotive parts experience in the automotive aftermarket (Jobber) industry.
Location  570 McIntyre Street, Regina, SK, S4R 2M5

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