I&M Specialist

Position: I&M Specialist at SaskTel
Elevate your career as a Customer Service Technician (I&M Specialist) with Sask Tel in Regina, SK. This permanent full-time role focuses on customer technology installation, maintenance, and upgrades across multiple mediums.

In this position, you will provide high-quality customer service while managing the installation, upgrade, and maintenance of integrated voice and data solutions. With a need for extensive travel throughout the province, your responsibilities include completing all certification requirements and ensuring minimal disruption to customers during installation.

Key Responsibilities:

• Complete vendor certification for on-site and remote services

• Install and maintain wiring for customer technology solutions

• Update technical documentation and user guides

• Conduct hardware and software acceptance testing

• Provide training to staff and customers

Requirements:

• Technical Diploma or equivalent experience in relevant fields

• 2 years' experience with data and voice systems

• Familiarity with network security and infrastructure

• Strong communication and problem-solving skills

• Valid driver’s license required

Bring your expertise to Sask Tel, delivering exceptional service and technical solutions.
#J-18808-Ljbffr