Job Description & How to Apply Below
Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth.
If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary Join our team as a Service Writer! In this role, you’ll support daily service operations by managing work orders, processing warranty claims, coordinating parts, and providing excellent customer service.
Key Responsibilities Open, update, and close work orders accurately
Process and track warranty claims
Order, receive, and distribute parts
Maintain inventory accuracy through cycle counts
Enter and manage service calls
Coordinate with technicians and support field service scheduling
Process service invoices and maintain equipment records
Prepare damage reports and related documentation
Respond to customer inquiries and resolve issues
Communicate service updates, bulletins, and customer concerns
Qualifications Required High school diploma or equivalent
Strong administrative and organizational skills
Excellent communication and customer service skills
Proficient with computers and data entry
Preferred Service Writer, Service Coordinator, or related experience
Experience with work orders, warranty claims, or parts inventory
Equipment rental, construction, automotive, or heavy equipment industry experience
Physical Requirements Ability to lift up to 25 lbs.
Ability to sit, stand, bend, and walk throughout the day
Occasional exposure to outdoor or shop environments
Keywords Service Writer
Service Coordinator
Warranty Administrator
Parts Coordinator
Customer Service
Work Orders
Inventory Control
Equipment Maintenance
Service Department
Base Pay Range Base Pay Range - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Benefits Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health
Dental
Vision
Life Insurance
Enhanced Vacation Time based on Years of Service
& 5 Paid Sick Days Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program
We are proud to offer the following benefits:
Medical/Dental/Vision Insurance
401(k) Retirement Plan - US
RRS Plan – CAN
Paid Parental Leave
Paid Holidays and Paid Time Off
Tuition Reimbursement
And many more
Sunbelt Rentals supports service members.
Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet.
With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job.
Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.
At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry.
Our advancement opportunities are why many of our staff remain with us throughout their careers.
Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration
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