Human Resources Generalist

Summary of Position:
The Human Resources Generalist is responsible for the day-to-day execution of HR practices across La Vida Hospitality's businesses. Reporting to the Head of Unit Support, the HR Generalist collaborates across many HR and employee lifecycle functions while serving as the primary day-to-day resource and subject matter lead for employee relations, workplace investigations, compliance, policy interpretation, and employment practices. This person is a hands-on HR resource for managers & employees, working closely with the broader Support Team
-including HR, Team Development, Finance, and other support functions- as well as other leaders across the organization. This highly visible role requires someone who is equally comfortable building relationships and navigating difficult situations - someone who can be a trusted, approachable resource for our teams while addressing issues as they arise, following matters through resolution, and helping leaders consistently execute our people practices.

As La Vida Hospitality supports approximately 1,000 employees across multiple locations and states, regular travel between company locations and an active presence with our teams are important parts of the role. Above all, the HR Generalist will champion La Vida Hospitality's culture, core values, and How We Roll philosophy and, of course, Must Enjoy the Ride!

• Serve as the primary day-to-day HR resource for employees and managers regarding workplace concerns, policies, performance, conduct, attendance, and other employee relations matters.
• Receive, assess, document, and respond to employee complaints and conduct timely, objective workplace investigations as needed.
• Guide managers through difficult conversations, performance concerns, disciplinary action, policy violations, and corrective-action documentation.
• Follow employee relations and performance matters through resolution and ensure appropriate documentation and follow-up are completed.
• Partner with leadership on complex, sensitive, or high-risk matters and proposed terminations.
• Provide ongoing HR coaching and guidance to managers and identify opportunities for continued manager development.

• Serve as a primary internal resource for HR compliance and maintain working knowledge of applicable federal, state, and local employment laws across the company's operating locations.
• Help ensure HR policies, procedures, documentation, and employment practices are consistently implemented across the organization.
• Conduct routine audits of employee files, I‑9s, HRIS records, required postings, certifications, and other compliance-related records.
• Support compliance related to wage and hour requirements, leave and accommodations, employment eligibility, discrimination and harassment, recordkeeping, and other workplace regulations.
• Support workers' compensation and leave administration as needed and elevate significant legal, compliance, safety, or employee relations concerns appropriately.
• Identify compliance gaps or areas of risk and partner with leadership and the Support Team to develop and implement appropriate solutions.

• Support the employee lifecycle from onboarding through separation, including employment records, status changes, transfers, promotions, compensation changes, and offboarding.
• Support day-to-day benefits administration, open enrollment, PTO and leave questions, and employee benefit needs.
• Maintain accurate and confidential employee information and records within the HRIS and applicable systems.
• Generate HR reports and track employee relations, compliance, training, performance, and other HR activity as needed.

• Maintain a visible, approachable, and trusted HR presence across La Vida Hospitality locations, building strong relationships with Unit Leaders, managers, and employees.
• Work collaboratively across the La Vida Support Team and with Unit Leaders to provide consistent and coordinated people support throughout the organization.
• Build meaningful connections with employees by maintaining an…