Assistant Store Manager - Lee Wrangler Outlet

About Kontoor Brands

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®. The company focuses on leveraging its global platform, strategic sourcing model and best-in‑class supply chain to drive brand growth and deliver long‑term value for stakeholders.

The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering an exceptional customer experience, and running day‑to‑day store operations. The role supports the Store Manager by leading the sales floor, coaching team members on customer engagement, loyalty, operations, and ensuring store standards, processes and policies are executed consistently.

• Brand Experience/Customer Service: Ensure store sales performance by executing high retail standards, modeling selling behaviors, and coaching team members so the in‑store experience follows company expectations. Engage customers through open‑ended questions, active listening, and personalized product suggestions; review trends and share findings with managers to adjust selling strategies. Drive loyalty performance by communicating store goals, reviewing daily results and providing targeted coaching to strengthen execution.
• Visual, Operation and Safety: Maintain visual merchandising standards, keep the store clean, organized and well‑stocked, and adapt merchandising to support sales and product storytelling. Lead daily store operations including opening and closing, point‑of‑sale integrity, freight processing, loss prevention and safety initiatives. Merchandise the store following brand guidelines, comply with all company policies and procedures, and react quickly to injuries reporting them to Human Resources.
  
  Participate in loss‑prevention audits, review results and execute plans to meet district and company shrink goals. Conduct regular walkthroughs to assess safety, loss‑prevention risks and readiness; communicate improvement suggestions.
• Leadership: Serve as Manager‑On‑Duty on a rotating basis, effectively manage freight, inventory and store processes, provide in‑the‑moment coaching or feedback to the team and assist the Store Manager in recruiting, scheduling and payroll processing. Build relationships with peers and stores within the district, share best practices and seek feedback. Partner with the store manager to create and execute team engagement and retention events and contests.
  
  Resolve customer concerns quickly and professionally.
• Position
  
  Competencies:
  
  Bold Accountability, Customer‑Centric Innovation, Empowered Collaboration, Global Agility, Strategic Foresight, Purposeful Integrity and Urgency for Impact. These competencies guide delegation, coaching, collaboration, flexibility and execution.

• Must be 18 years of age or older.
• Open availability, including evenings, weekends and holidays.
• Retail or customer‑facing experience preferred but not required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Communicate clearly and respectfully with customers and team members.
• Use store technology and office equipment, including point‑of‑sale systems, computers and handheld devices.
• Stand and move throughout the store during scheduled shifts, up to 8 hours.
• Assist with customer needs, merchandise recovery and general store organization.
• Lift and carry up to 25 lbs regularly and up to 50 lbs occasionally; push or pull merchandise racks and assist with restocking activities.
• Reach, bend, stoop, crouch and stretch to retrieve merchandise and maintain store standards.
• Perform occasional manual tasks such as assembling displays or adjusting store layouts.
• Use visual attention to detail to read labels, organize merchandise and support customers.
• Use hands for fine manipulation, such as folding, hanging and organizing apparel.

• Pay Range: $18.75–$23.00 per hour.
• Competitive health, dental and vision insurance.
• Optional short‑ and long‑term disability insurance.
• 401(k) with company match.
• Employee assistance program.
• Employee discounts.
• Flexible schedule.
• Hol…