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Medical Secretary

Job in Reisterstown, Baltimore City, Maryland, 21136, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-02-26
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 18.5 - 22 USD Hourly USD 18.50 22.00 HOUR
Job Description & How to Apply Below
Medical Secretary - Onsite | Full-Time | Reisterstown, MD

A busy and fast‑paced medical practice is seeking a Medical Secretary to join their patient-facing administrative team. This role is ideal for someone who thrives in a high‑volume environment, enjoys helping patients, and is looking to grow within a reputable healthcare organization.

Position Overview

The Medical Secretary will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front desk operations. This role is responsible for scheduling appointments, managing patient check‑ins, verifying insurance, answering phones, and assisting with procedure scheduling. The ideal candidate is organized, personable, and capable of multitasking in a fast‑moving clinical setting.

Key Responsibilities

Patient Scheduling & Front Desk Support

+ Schedule patient appointments, follow‑up visits, and medical procedures.

+ Greet incoming patients, check them in, and update patient information.

+ Answer incoming phone calls professionally and direct inquiries as needed.

+ Maintain a clean, welcoming, and organized front desk area.

Clerical & Administrative Duties

+ Enter patient information accurately into the system.

+ Manage high‑volume phones and coordinate schedule changes.

+ Provide general office support including scanning, filing, and data entry.

+ Assist with patient flow by communicating with medical staff and relaying updates.

Insurance & Authorization

+ Complete insurance verifications and obtain necessary prior authorizations.

+ Ensure all required documentation is completed prior to patient procedures.

+ Communicate with patients regarding insurance coverage and financial responsibilities.

Customer Service

+ Create a positive patient experience through clear communication and empathy.

+ Address patient questions or direct them to the appropriate staff member.

+ Support a professional and collaborative environment within the clinic.

Required Qualifications

+ High School Diploma required.

+ 1-3+ years of experience in a medical front desk, patient registration, or similar healthcare administrative role.

+ EPIC experience is required.

+ Strong customer service skills and professional phone etiquette.

+ Ability to multitask and stay organized in a high‑volume setting.

+ Familiarity with medical terminology, insurance verification, and pre‑auth processes.

+ Proficiency in scheduling systems, data entry, and general clerical tasks.

Work Environment

+ Onsite position at a busy medical practice.

+

Shift: 8:30 AM - 5:00 PM, Monday-Friday.

+ Dress Code:
Plain-colored scrubs with professional appearance.

+ Collaborative and patient-centered team environment.

Why This Opportunity?

+ Work in a respected medical practice that values both patient care and employee experience.

+ Great team culture and supportive leadership.

+ Opportunity to grow your skills in patient access, scheduling, and medical administration.

Job Type & Location

This is a Contract to Hire position based out of Reisterstown, MD.

Pay and Benefits

The pay range for this position is $18.50 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Reisterstown,MD.

Final date to receive applications

This position is anticipated to close on Mar 9, 2026.

h4About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500,…
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