DPW Site Services Manager

Overview

Job Summary The Department of Public Works (DPW) Site Services Manager is responsible for the strategic planning, coordination, and execution of all sanitation and potable water services for the Burning Man event. In this pivotal role, you will lead a dynamic site services dispatch team and a dedicated trailer servicing unit that supplies potable water to staff trailers. Responsibilities include coordinating the deployment and maintenance of portos, water tanks, handwashing stations, shower facilities, and RV pumping services to ensure seamless operations in a fast-paced, challenging environment.

This role also directly interfaces with our third-party vendor, which performs boots-on-ground work to ensure that all sanitation services are executed to the highest standards. Additionally, you will manage service requests, develop detailed dispatch schedules, allocate resources effectively, and maintain comprehensive records for budgeting and end-of-season reconciliation. This essential position demands strong operational prowess, proactive leadership, and a commitment to excellence throughout.

This temporary, ineligible for benefits role is:

• From July - September:
  Full-Time, Non-Exempt, based Black Rock City, Nevada.

The Final date to receive applications for this role is 5:00pm PST on Feb 20, 2026.

Operations and Administrative Support (65%)

• Provide comprehensive administrative support to the DPW Logistics Manager and Site Services Team
• Facilitate smooth operations by optimising resource allocations, ensuring all sanitation-related tasks and deadlines are met, and supporting teams in adhering to budgetary constraints. Be prepared to operate between office and field objectives on a daily basis
• Utilize various mapping tools to identify, plan, and communicate key locations, service routes, and logistical details, confirming accurate directions and clear guidance to team members and vendors across the event site
• Enforce safety protocols and empower all crew members to prioritize health and safety
• Execute daily tasks including dispatch coordination, calendar management, data entry, and email communications. Deliver clear, concise, and professional oral and written communications
• Utilize digital tools—such as Google Workspace (Gmail, Docs, Sheets, Drive) and Microsoft Office—to streamline processes and share information efficiently
• Actively manage two-way radio communications to promptly address service requests, dispatch support, and share live feedback;
  Coordinate the placement, maintenance, and removal of portos, as well as tank filling, pumping, and shower facility issues
• Maintain an organized office presence, ensuring that all equipment is properly set up and operational; manage printing, copying, and other support tasks to facilitate smooth administrative functions
• Actively engage with departmental representatives and operational leads to foster a cooperative work environment and ensure clear communication across teams

Personnel Management/ Leadership (20%)

• Actively assist staff in creative problem-solving and developing solutions to operational challenges, fostering a supportive and responsive work environment
• Address internal inquiries, feedback, and change requests with patience, professionalism, and a focus on positive customer service, contributing to team cohesion, efficiency and accountability
• Attend all relevant meetings and facilitate crew participation, maintaining correspondence to ensure communications remain relevant

Documentation (10%)

• Adhere to established protocols by accurately documenting all site services data via radio logs, email, and digital spreadsheets;
  Create and submit reports as requested by management, including asset usage, maintenance, and status reports, ensuring timely and accurate documentation
• Continuously improve and update Standard Operating Procedures (SOPs) for assigned projects throughout the season to accurately reflect current practices
• Prepare detailed, constructive feedback for DPW Management, summarizing seasonal successes, pinpointing areas for improvement, and providing actionable recommendations for improvement, including the…