Claim Assistant - In Office - Carson

Claim Assistant Overview

Schedule:

Monday–Friday, 8:00 AM–4:30 PM

Hours:

37.5‑hour work week

Compensation: $20–$23 per hour (based on experience)

Work Model:
In Office Only (Carson City, NV)

Build Your Career With Purpose at CCMSI – At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.

We are a certified Great Place to Work® , and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

We are seeking a detail‑oriented Claim Assistant to join our Carson City, NV office. This is a 100% in‑office role supporting a busy, fast‑paced claims environment and a team of three or more adjusters. If you thrive in a structured setting, enjoy staying organized, and want a role where accuracy and efficiency make a real impact, this is an excellent opportunity.

This position focuses on clerical and administrative support for our claims team, including new claim setup, appointment scheduling, medical provider coordination, document management, and processing medical bills. Bilingual Spanish skills are helpful but not required.

When we hire support team members, we look for organized, dependable professionals who thrive in fast‑paced environments and take ownership of every detail. In this role, your accuracy and efficiency will directly support a busy team of adjusters and our client service commitments.

• Activate new claims and ensure files are set up accurately in the claim system.
• Schedule appointments and coordinate with medical providers.
• Process, code, and route incoming medical bills.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow efficiency for a high‑volume team.

• Strong organizational skills and the ability to manage tasks in a fast‑paced office environment.
• Comfort handling high‑volume clerical work with accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate general office equipment and multitask across systems.
• Reliability, initiative, and the ability to work with minimal direct supervision.
• Commitment to confidentiality and professionalism.
• Strong teamwork and customer service mindset.
• Reliable, predictable attendance during business hours.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Bilingual in English and Spanish. — highly valued for communicating with claimants, employers, or vendors, but not required.
• Experience supporting a high‑volume claims desk.
• Knowledge of medical terminology.
• Associate degree or two years of related business/office experience.

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits:
  Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth:
  Internal training and advancement opportunities
• Culture: A supportive, team‑based work environment

• Quality file support – precise claim setup, clean documentation, and reliable coordination
• Workflow dependability – timely processing of tasks, diary items, and document queues
• Accuracy & attention to detail – correct coding, proper routing, and consistent data integrity
• Team collaboration – proactive communication and effective support for a busy claims team
• Professional ownership – taking initiative, following through, and solving problems with care
• Cultural alignment – understanding that every task supports real people and real outcomes

The posted salary reflects CCMSI’s good‑faith estimate in accordance with…