Receptionist - State Farm Agent Team Member

Job Title:

Receptionist - State Farm Agent Team Member

Full Time, Reno, NV

Compensation: $18.00 - $19.00 per hour

Ryan Peterson State Farm Agency is a family‑oriented team dedicated to protecting what matters most. With more than 70 years of combined insurance experience, we provide personalized service and support to our clients throughout Nevada and surrounding states.

We are seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

• 401(k) and 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Wellness Benefit
• Competitive salary

State Farm agents are independent contractors who hire their own employees. Agents are responsible for all employment decisions regarding their employees.