Probation Services Assistant

Probation Services Assistant

The Probation Services Assistant is an administrative (non-law enforcement) position, with the primary focus being long-term mastery and execution of essential administrative tasks, to support the operations of the U.S. Probation Office. This position is based in the Reno, Nevada office and reports directly to the Supervisory U.S. Probation Officer in Reno, with additional oversight provided by the Operations Supervisor in the Las Vegas office.

Duties include but are not limited to:

• Format, type, edit, and finalize collaterals, reports and correspondence using word processing equipment. This may include, but is not limited to, documents such as presentence investigation reports, supervision case plans and reviews, and memorandum or reports to the court.
• Complete various standard forms for submission to the court and legal counsel using information provided by officers, including petitions, orders to the court, and similar documents.
• Operate the local/state law enforcement information retrieval system and Criminal Justice Information System (CJIS) terminals to obtain criminal history information and route the information to appropriate recipients. Obtain fingerprint and credit checks, verifications of employment and education.
• Open, close, and update information into computerized records, including the Probation Automated Case Tracking Systems (PACTS). Research information from case records and enter into system as appropriate. Screen forms completed by officers and officer assistants and request corrections as needed. Retrieving information from databases and generating periodic reports.
• Participate in problem solving at staff meetings with other support staff, officers, and officer assistants. Make constructive suggestions for improvement in work processes to better achieve goals and objectives. Periodically act as administrative and clerical facilitator to distribute/redistribute work and optimize office support operations, as required.
• Provide general clerical office support by performing any or all the following tasks:
  Answer telephones and take messages; copy and distribute documents; send and receive faxes and electronic mail messages; receive and distribute mail; attend meetings and take minutes; provide backup reception assistance; assist officers and officer assistants with word processing or other computer matters.
• Maintain chain of custody of urinalysis testing materials. Maintain paper and computerized records of test results and inform officers of test results. Maintain and mail or transport tests and materials to laboratories for confirmation. Maintain inventory of supplies.