Partner Support Specialist

One of our core values states to “Improve the Lives of Those Around You.” As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry.

As a Partner Support Specialist you will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.

• Acts as a liaison between partners and our customers.
• Assign orders to real estate professionals who meet service level expectations and customer requirements.
• Negotiate fees and contracts with our real estate professionals.
• Follow up on orders, ensure customer milestones are met and the order is delivered on time to our customers.
• Communicates with real estate professionals in a professional manner over various communication channels.
• Updates records with accurate and detailed notes.
• Fosters positive vendor relationships.

• Demonstrates a positive, friendly, and optimistic manner.
• Demonstrates a sense of urgency, responsiveness, and attentiveness.
• Communicates effectively in writing, verbally and nonverbally.
• Strong attention to detail.
• Strong computer proficiency with computer programs and Internet applications.
• Thrives in a fast paced environment.
• Demonstrates effective problem solving skills.
• Real Estate industry experience a plus.
• Ability to work additional scheduled hours when needed.

• Compensation:
  The base salary for this position ranges from $19.00 to $24.50 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
• Inclusive benefits package offering:
  Comprehensive medical, dental, and company-paid vision insurance; 401(k) retirement plan with employer match; voluntary life and AD&D insurance options; voluntary supplemental insurances for accident, critical illness, and legal services; paid time off (PTO) and paid holidays; employee assistance and wellness programs; company-paid short term disability coverage; company contributions to health saving funds (with participation in the high deductible health plan);
  
  we offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
• Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
• Career and skill development resources to help advance your career and personal growth.
• A mission-driven environment where your work makes a measurable impact on the real estate industry.

• Wherever it Leads, Whatever it Takes
  - No matter how remote, complex, or unexpected. Our commitment never wavers.
• Hire NICE people
  - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
• Lift others up
  - We lead with empathy and strive to improve the lives of those around us.
• Sweat the details
  - Excellence lives in the little things. Getting it just so is how we make a big impact.
• Raise the bar
  - We don’t settle for industry standards, we redefine them.

Clear Capital is an equal-opportunity employer.