Front Desk - Cosmetic Surgery Center

Key Responsibilities

• Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
• Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
• Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
• Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
• Collaborate with team members to identify patient success stories for online endorsements.
• Assist with patient inquiries and follow‑ups, both pre‑ and post‑operative.
• Support cross‑selling of additional services by preparing quotes and consent forms, as needed.

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in customer service or front‑desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast‑paced environment.
• Proficiency with computer systems and software, including Microsoft Office.
• Knowledge of medical terminology and procedures (preferred but not required).
• Professional demeanor and commitment to providing exceptional client experience.

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full‑time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. Benefits eligibility may vary based on employment status.