CAGE CASHIER
Listed on 2026-06-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
JOB SUMMARY Essential Duties and Responsibilities
- Customer Service & Transactions: Provide high-quality service by accurately processing check cashing, currency exchanges, EZ Pay tickets, chip/token redemptions, and credit card transactions.
- Financial Accountability: Maintain full accountability for all assigned funds and adhere to strict individual drawer security; sharing drawers is strictly prohibited.
- Regulatory Compliance: Complete all shift paperwork and maintain key controls in accordance with company policy, state gaming regulations, and Title 31 requirements.
- Operational Transitions: Ensure cash drawers are replenished with adequate denominations and coin cans are filled at the end of each shift to facilitate a seamless transition for the incoming cashier.
- Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions.
- Professional Communication: Answer all incoming calls with the standard professional greeting and maintain up-to-date knowledge of all current casino promotions.
- Facility Maintenance: Keep the workstation organized and clean by clearing debris and sanitizing surfaces throughout the shift.
- Team
Collaboration:
Act as a team player and complete additional tasks as assigned by Management, including support for the Vault, Soft Count, and Players Club. - At-Will Disclosure: This position operates on an "at-will" basis and this description does not constitute an employment contract.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical SkillsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, and Registrations- Nevada Gaming Card
- Alcohol Awareness Card
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