Teller- Bilingual

The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.

High School diploma or GED equivalent

Strong knowledge of language and cultural differences amongst Spanish-speaking countries1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution

Required Knowledge and Abilities Knowledge of:

Credit union products, services, and policies

Ability to:

Operate a personal computer and associated windows-based software

Operate standard office equipment such as fax, copy and 10-key adding machines

Provide service to all members in the lobby in a timely manner

Perform minor math calculations

Organize time and duties effectively

Communicate effectively and professionally with members and the public

Work independently and quickly

Pay attention to details, be proficient and accurate

Be flexible and handle more than one task at a time Handle cash accurately

Cross sell in order to achieve established goals

Physical Requirements (approximate percentage of day spent)
Standing- 50%
Sitting- 20%
Bending-2%
Squatting- 1%
Walking- 20%
Lifting- 5% 5-15 lbs Twisting-1%
Driving- 1%
* May be required to drive to another branch or Employee Sign up Extent of Public Contact This position works extensively with our members, both internal and external. Job is performed in branch office location,handling transactions primarily in person, but also over the telephone.

Working Conditions Duties performed are in an office environment. May occasionally require traveling to branches to fill in as Teller asneeded or to attend meetings or classes.
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