Manager In Training; bilingual

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

• Handling hesitation or rejection
• Making outbound calls
• Staying engaged in conversations that may feel uncomfortable at times

Successful team members:

• Stay positive and engaged, even when customers hesitate or say no
• Ask follow-up questions instead of ending conversations
• Build confidence quickly through practice and coaching
• Take feedback and apply it immediately
• Perform consistently in a structured, goal-driven environment

Start your career with an industry leader where you will receive structured training and ongoing coaching.

• Fast-track advancement opportunities
• Team environment focused on your success
• Competitive compensation with bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours:
  Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $15.80 - $18.92/hr.
• Monthly bonus potential

• Customer service, sales, or collections experience
• Comfortable speaking with customers over the phone and in person
• Strong communication skills
  
  Ability to learn quickly and adapt
• High School Diploma or equivalent
• Must be able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings
• Reliable form of personal transportation and valid Driver’s License
• Fluent in English and Spanish

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.