Orthodontic Receptionist​/Front Desk

• Location: Reno, NV (Must travel to local offices, including Sparks and Carson City)
• Job Type: Full-Time
• Pay: Starting at $18.50 per hour

Strict

Role Requirements:

This position requires 3 to 5 years of orthodontic customer service experience and fluency bilingual in English and Spanish. Candidates must also have reliable transportation and a willingness to travel to our local offices, including Carson City.

• Competitive Pay: Starting at $18.50 per hour
• Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays
• Comprehensive Health: Choice of 5 Medical plans, plus Dental and Vision coverage
• Retirement Planning: 401(k) with a Company Match
• Financial Peace of Mind: Life Insurance, Short-Term, and Long-Term Disability coverage
• Support for You & Yours: Team Member Assistance Program (EAP) for you and your family
• Recognition & Rewards: Team Member Service and Achievement Recognition Programs
• Exclusive Discounts: Discounts on orthodontic services and a cell phone discount plan
• Professional Growth: Clear opportunities for career advancement and professional growth

• Language
  
  Skills:
  
  Bilingual fluency in English and Spanish is required.
• Experience: 3 to 5 years of dedicated orthodontic customer service experience.
• Travel: Reliable transportation and willingness to travel to our local offices, including Carson City, as needed.
• Communication: Stellar verbal and written communication skills with a vibrant, welcoming personality.
• Mindset: Passion for learning, love for teamwork and collaboration, and alignment with our mission, vision, and core values.
• Safety & Compliance: Safety‑sensitive position; successful completion of pre‑employment drug screening required. Adheres to CDC, OSHA, and ADA guidelines.

• First Impressions: Be the welcoming face and voice of our practice, greeting patients and families with legendary customer service.
• Schedule & Coordination: Efficiently manage orthodontic scheduling, multi‑line phones, and patient check‑ins/check‑outs across the front office.
• Multi‑Site Support: Adapt smoothly to traveling and supporting front desk operations at our designated local clinics.
• Team
  
  Collaboration:
  
  Partner seamlessly with clinical orthodontic assistants and doctors to ensure an excellent, timely patient experience.

Equal Opportunity

Employer:

We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

Pay range for this role: $18.50 - $18.50 USD per hour.