Hotel Call Center Supervisor: Lead & Coach Guest Service
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-07-15
Listing for:
Grand Sierra Resort
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Grand Sierra Resort is seeking a Call Center Supervisor in Reno, Nevada to effectively manage daily operations and staff behavior. The ideal candidate will have a minimum of 3 years’ call center supervisory experience and strong problem-solving skills. Your role will include training new staff, monitoring performance, and ensuring customer satisfaction through effective communication.
The position requires flexibility to work various shifts, including weekends and holidays. If you're looking to lead a dynamic team and make a positive impact on customer service, we encourage you to apply.
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