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Education Tech Customer Success Consultant
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-07-27
Listing for:
Cengage Group
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Cengage Group is hiring a Customer Success Consultant to partner with customers across the United States. You will drive adoption of Cengage technology, renewals, and long-term value while tailoring success plans to customer goals.
Ideal candidates have 5+ years in Sales or Customer Success, familiarity with Higher Education and LMS, and strong communication and analytics, with travel 20–30% required. This role supports multiple geographies and enables growth through data-driven insights.
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