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Disability Benefits Support Advisor
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-07-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a frontline representative to assist individuals receiving SSI or SSDI. You will handle routine inbound/outbound calls, emails, and web chats, delivering clear, empathetic, and accurate information about the Ticket to Work program.
The role emphasizes customer satisfaction, adherence to SLAs, data entry, case logging, and referrals to resources, with on-site work in Reno and core hours 8:00 am–8:00 pm EST.
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