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Director, Customer Onboarding & Transformation

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: R1 RCM
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 122366 - 178767 USD Yearly USD 122366.00 178767.00 YEAR
Job Description & How to Apply Below

R1 RCM is seeking a Director, Customer Onboarding to oversee all facets of customer onboarding, tracking milestones and timelines. You will mitigate risks, develop operational expertise, and partner with customer executives to drive transformation and performance.

You will foster best practices, align cross-functional teams, and ensure high levels of customer satisfaction while supporting travel up to 25% to meet client needs.

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