On-Site Customer Advocate | Resolve & Restore Trust
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-05
Listing for:
Zipline
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Zipline is seeking a Customer Advocate to be at the center of the customer experience, helping with answers, resolving issues, and shaping future support. You will handle phone, email, chat, and SMS/text for customers and partners, including outreach to re-engage with Zipline.
This is a full-time, on-site role in Henderson, Nevada, requiring 40 hours across five days per week, with possible evenings, weekends, and holidays to meet customer needs.
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