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Hybrid CX Coordinator Escalations
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-09-02
Listing for:
OnTrac
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
OnTrac is seeking a Customer Experience Coordinator to join our hybrid team. You will audit data, generate reports, and deliver white-glove support to shoppers and shippers, ensuring timely communication and resolution.
The role requires 1–3 years in customer operations or related fields, proficiency with Excel and Outlook, and the ability to adapt to a fast-paced environment. Strong problem-solving and empathy are essential. Benefits and career growth are available.
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