More jobs:
Credit Customer Service Representative
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-09-07
Listing for:
Integr8staff
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Job Title –Credit Customer Service Representative
Company Location – Flowery Branch, GA
100% On-site (hybrid upon conversion)
Contract-to-hire
Pay –$19.50/hr DOE
Job Summary of the Credit Customer Service Representative positionIntegr8staff seeks an experienced Credit Customer Service Representative in Flowery Branch, GA
Responsibilities of the Credit Customer Service Representative position- Assist customers with order status, backorder status and freight charges if necessary.
- Research problems related to orders.
- Initiates and issues return goods authorizations and warehouse research forms via company portal.
- Keeps detailed daily reports and customer information.
- Stays current on system and process changes.
- Works on issues concerning billing or service rendered which includes investigating and/or referring complaints of service failures to designated departments for investigation within the applicable threshold.
- Initiates and issues return goods authorizations.
- Processes credits and/or replacement orders for product returned from all company distributors.
- Reviews the validity of deductions/short payments for chargebacks/fines pertaining to compliances issues, shortages, returns (including warranty deduction), Destroyed in Field product, etc.
- Detail orientated, with excellent organizational skills
- A positive attitude, a friendly personality and a passion for working with people.
- Experience working in a corporate, call center environments.
- Experience working with LDL Freight carriers and other shipping companies
- Must be able to multi-task and have strong problem-solving skills, coupled with the ability to think on your feet.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, supervisors, sales reps, and customer service reps.
- Strong computer skills in MS Excel, Outlook.
- Able to utilize multiple computer systems simultaneously, (10-12 systems) multiple computer screens
Updated resume is required for consideration. Only Local candidate swill be considered
- Position does not offer relocation or visa sponsorship.
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