Engineering Operations Technician, DCC Communities

Job Description

Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and contribute to an extraordinary 99.999% uptime.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, executing projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring all work complies with established practices, procedures and local legislation.
• Work schedule may change depending on site needs; shifts can
  12 hours with possible rotations and on‑call periods.
• Role may support more than one location/site.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance and troubleshooting, reporting to a site’s Data Center Facility Manager. You will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators, related fuel systems, 3‑phase electrical systems such as switch gear, UPS units, PDUs, and wet‑cell batteries, as well as mechanical equipment (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors).

Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.

We collaborate with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles across AWS to deliver safety and security at the highest standards while providing scalable capacity at the lowest cost. Our inclusive culture welcomes bold ideas and empowers you to own them to completion.

• 2+ years of experience with Microsoft Office products and applications.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

• 4+ years of data center engineering experience.
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience in data center engineering.
• Experience with reading and writing procedures, technical documents, and engineering drawings.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The base hourly pay for this position ranges by location:

• USA, AZ, Phoenix – $36.00 – $63.00
• USA, GA, Atlanta – $36.00 – $63.00
• USA, MS, Jackson – $32.00 – $57.00
• USA, MS, Jackson – $36.00 – $63.00
• USA, NV, Reno – $36.00 – $63.00
• USA, OH, Columbus – $36.00 – $63.00
• USA, OR, Umatilla – $36.00 – $63.00
• USA, VA, Herndon – $36.00 – $63.00

Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .