STORE OFFICE​/ADMIN SUPPORT

Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and resolving problems/concerns.
• Sets up cash drawers for front end personnel.
• Reconcile individual cash drawers and safe.
• Ensure all record keeping and documentation is compliant with company and federal standards:
  Anti-Money Laundering.
• Transfer cash drawers from safe to front end.
• Perform booth accounting procedures needed for balancing the store.
• Receive, count, and verify cash boxes of coin and media from bank.
• Count and prepare cash and media deposits for the bank.
• Operate various machines, computers, and terminals at Service Desk.
• Key in information and run various reports on terminals.
• Properly completes various accounting reports and forms.
• Remove and replace monies, cash drawers, and various media and programs from safe and file drawers.
• Handle Western Union transactions.
• Communicate on the telephone and public address system.
• Utilize payroll system and encode and bundle checks for processing.
• Ability to order supplies using appropriate systems:
  Ricoh and E-Pro.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• High School Diploma or equivalent
• Proficient with and the ability to learn new computer skills.
• Understand Basic math functions: addition, subtraction, multiplication and division
• Ability to read and comprehend technical instruction.

• Previous comparable experience in bookkeeping processes

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.