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Guest Service Rep- Silver Legacy
Job in
Reno, Washoe County, Nevada, 89501, USA
Listed on 2026-07-03
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-07-03
Job specializations:
-
Entertainment & Gaming
Casino, Customer Service Rep
Job Description & How to Apply Below
Responsible for assisting guests with all aspects of hotel billing, billing requests, general information, and running all required reports;
Also responsible for answering front desk incoming, administrative calls, and guest lines;
Handles billing disputes for guests, businesses, account tracking, posting credit cards and credit card refunds;
Adhere to Payment Card Industry Data Security Standards (PCI Compliance);
Acts as a role model to other team members and upholds Caesars Entertainment values and service standards
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