Slot Host - Reno

Job Purpose

A successful Slot Host must provide exceptional guest service to our guests and adhere to all Gaming control policies and procedures.

• Ensure the assigned area is neat and clean.
• Monitor slot equipment in order to maintain proper use and maintenance.
• Greet all new and existing players and accommodate their needs within program guidelines to ensure player satisfaction and encourage return visits.
• Monitor and pay jackpots.
• Monitor and help maintain all change machines.
• Handle guest complaints and disputes fairly and with the best interest of the hotel/casino in mind.

This job has no supervisory responsibilities.

• Minimum of 6 month cash handling experience preferred.
• Ability to manage and coordinate multiple tasks at once.
• Comfort in operational computer skills required for cash handling system.
• Dedication to Integrity, Teamwork and Customer Service.
• Ability to maintain composure during time of uncertainty.
• Excellent communication skills.
• Must be willing and able to work flexible hours including evenings, weekends and holidays on a rotational basis.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.