Gold Dust West Reno - Guest Services Representative/Cage Cashier
Listed on 2026-09-14
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Entertainment & Gaming
Customer Service Rep, Casino & Gaming
- Base Pay $15.50 - $16.00 / Hour
- Other Compensation Plus Tips
- Job Category Casino
- Employee Type FT Hourly Non Exempt
- Manage Others No
Contact information
Description
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a“
Guest Services Representative/Cage Cashier” for Gold Dust West Reno . The GDW Reno is located in the central downtown gaming district and has been a local’s favorite since 1977. It features the latest and hottest slot machines, full-service bars, and the ever-popular Grille restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job
Responsibilities and Duties:
- Maintain and complete all required paperwork
- Cooperate with the Lead Guest Services Representative and Guest Services
- Perform customer service in a pleasant and acceptable
- Routinely cash checks
- Follow all guidelines and procedures as established by management
Skills, Education and Other Requirements:
- High School Diploma or Equivalent Work Experience
- Must be fluent in English
- Ability to read
- Must possess basic computer skills and ability to use 10-key
- Previous cash handling experience in a casino environment required
- Identification that establishes identity
- Identification that establishes the right to work in the United States
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