Accounts Receivables, Credit & Collections Clerk – Temporary

The AR Credit & Collections Clerk is responsible for managing customer accounts, ensuring timely payments, resolving billing issues, and supporting the credit and collections functions to maintain accurate and efficient financial operations.

• Daily processing of receivables and data entry.
• Process all credit card payments.
• Contact customers with past due balance and maintain detailed documentation of such calls, while maintaining professional and positive interaction with customers.
• Review daily credit hold reports to ensure the data contained in them is accurate and that appropriate action is taken to resolve any issues.
• Process miscellaneous cash receipts.
• Monitor accounts for potential write-offs.
• Once identified, these balances will be referred to management.
• Serve as a liaison between customers, Customer Service, sales reps, and other departmental managers to ensure a high level of customer satisfaction without compromising established credit and collections policies and procedures.
• Maintain copies of customer resale certificates as required.
• Ensure A/R files are periodically archived in accordance with established policies and procedures.
• Serve as a backup to the other Credit/Collections Staff.
• Special projects may be required or assigned.

• Must have attention to detail.
• Must have accounting background, including the understanding of inventory and expense transactions.
• High degree of computer literacy including experience with integrated accounts receivable systems, plus a working knowledge of Microsoft Office, including Excel and Word.
• The ability to maintain the confidentiality of financial data and results.
• Must possess excellent verbal and written communication skills as well as great interpersonal skills.
• Possess a team mindset and flexible to working in team projects.
• Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.