Medical Assistant Lead

Overview

Hemostasis and Thrombosis Center of Nevada is seeking an experienced Lead Medical Assistant to serve as the primary onsite operational lead for our Reno clinic. This individual will play a critical role in managing daily clinic operations while also providing high-quality patient care. This is not an entry-level role; we are seeking a seasoned medical assistant with strong back-office experience, leadership capability, and the ability to operate independently in a specialty practice.

The Lead Medical Assistant will function as the backbone of the clinic—ensuring smooth workflows, supporting providers, coordinating patient care, and maintaining operational efficiency.

• Room patients, obtain and document vital signs, medical histories, and chief complaints
• Perform phlebotomy and assist with lab specimen handling (preferred)
• Administer injections and assist with procedures as appropriate
• Prepare exam rooms and maintain clinical supplies
• Ensure patient flow is efficient and patient experience remains a priority
• Oversee day-to-day operations of the Reno clinic
• Serve as the primary onsite point of contact for providers, staff, and remote administrative teams
• Coordinate schedules, manage patient flow, and identify workflow improvements
• Ensure clinic readiness each day
• Train and support any future clinical support staff
• Identify operational issues and proactively escalate or resolve them
• Support scheduling, referrals, prior authorizations, and medical records as needed
• Ensure accurate and timely documentation in the EHR
• Assist with inventory management and ordering of clinical supplies
• Maintain compliance with clinic policies, procedures, and regulatory standards
• Collaborate with management on process improvements and operational consistency

Required

• Certified or Registered Medical Assistant (CMA/RMA)
• Minimum 3-5 years of medical assistant experience (specialty practice strongly preferred)
• Demonstrated experience with both clinical patient care and back-office operations
• Strong organizational skills and ability to work independently
• Excellent communication and problem-solving skills
• Comfort taking ownership of clinic operations and decision-making

Preferred

• Prior experience in a lead or senior MA role
• Experience in hematology, or other specialty practices
• Familiarity with EHR systems and specialty workflows